Return and Refund Policy
Last updated: June 2026
Right of withdrawal
In accordance with the Consumer Code, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal.
Return conditions
Returned items must be:
* unworn;
* unwashed;
* unperfumed;
* undamaged;
* accompanied by their original tags.
Any item not meeting these conditions may be refused.
Return shipping costs
Return shipping costs are the responsibility of the customer.
Refund
After receipt and verification of the returned item(s), the refund will be made to the payment method used during the order within a maximum of 14 days.
Exchanges
Subject to stock availability, HAYA MODEST may offer an exchange upon customer request.
For any inquiries:
sav.hayamodest@gmail.com